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Privacy Policy

We respect and protect all customers’ privacy rights. All collection and use of your personal data shall strictly comply with the provisions set forth in this Privacy Policy.

1. General Rules for Data Collection & Storage

  1. We only collect your personal information when necessary or relevant to your transactions with us.
  2. We will retain your information as required by applicable laws or to fulfill the purposes for which the data was collected.
You may browse our website without submitting any personal information. If you visit our site without logging into an account, your browsing will remain anonymous, and we will not be able to identify your identity.
We welcome your feedback. Should you have any comments or suggestions, please send an email to service@mail.viddtljp.com.

2. Collection of Personal Data

We will never sell, share or trade your collected personal data with external third parties. Any personal information gathered online is only shared within our corporate group for internal business use.
When you register an account with us, we will collect the following basic profile information:
  1. Full Name
  2. Shipping Address
  3. Email Address
  4. Contact Phone Number
  5. Date of Birth
  6. Gender

Purposes of Using Your Personal Data

We utilize your personal information for the following legitimate business purposes:
  1. Deliver goods you have purchased from our store;
  2. Send real-time updates regarding shipment status and provide customer support services;
  3. Share product-related information with you;
  4. Process your orders, and deliver services or information you request via our official website.
Additionally, your submitted information will be used to manage your account, verify and complete online payment transactions, analyze downloaded site content, identify visitor browsers, compile website user statistics, and send tailored product and service recommendations — provided you do not opt out of marketing communications.
To complete order delivery, we may disclose your name and delivery address to relevant third parties such as logistics providers and suppliers.
Note: Courier companies may request your ID number for internal customs clearance and export inspection procedures.
We store your order records, yet cannot retrieve such data on your behalf for security purposes. You may log into your account to view full order histories, edit shipping addresses, update banking information, and manage newsletter subscriptions.
You are solely responsible for safeguarding your account credentials and preventing unauthorized third-party access to your personal data. We accept no liability for losses arising from improper password handling by users.

3. Protection of Personal Data Security

We guarantee secure and confidential storage of all collected personal data through the following safeguards:
  1. Enforce strict access control over personal data;
  2. Deploy technical security systems to block unauthorized access to stored digital data;
  3. Securely destroy your personal data when retention is no longer required for legitimate business purposes.
We adopt 128-bit end-to-end SSL encryption technology to process all financial information you submit. This industry-standard high-security encryption is computationally infeasible to crack, with an estimated cracking timeframe of at least one trillion years.

4. Disclosure of Personal Data

We will not disclose your personal information to external organizations, except authorized logistics service providers and associated third parties supporting our website operations.
We may be obligated to disclose personal data under special circumstances, including but not limited to: where disclosure is deemed necessary to prevent imminent threats to life or physical health, or to fulfill legal law enforcement requirements.
If you believe we have breached this Privacy Policy, please submit a written complaint via email to service@mail.viddtljp.com.

5. Amendments to This Privacy Policy

We reserve the full right to revise, update and modify this Privacy Policy at any time without prior notice.

6. Privacy-Related Complaints

If you are unsatisfied with our privacy management practices or our handling of privacy complaints, please reach out to us at service@mail.viddtljp.com.